Legal

Refund Policy

Failed transfers

If we cannot complete the transfer of a purchased username, you receive a full refund of the amount paid.

Completed transfers

Once the account has been handed over and access confirmed, the sale is final.

Crypto refunds

Refunds are sent in the same cryptocurrency to a wallet address you provide. Network fees may apply.

Timeline

Refunds are processed within 7 business days of approval.

Last updated October 2026. This text is a template and should be reviewed by a legal professional.