Legal
Refund Policy
Failed transfers
If we cannot complete the transfer of a purchased username, you receive a full refund of the amount paid.
Completed transfers
Once the account has been handed over and access confirmed, the sale is final.
Crypto refunds
Refunds are sent in the same cryptocurrency to a wallet address you provide. Network fees may apply.
Timeline
Refunds are processed within 7 business days of approval.
Last updated October 2026. This text is a template and should be reviewed by a legal professional.